FAQ's
1. What are nicotine pouches?
Nicotine pouches are tobacco-free products designed to deliver nicotine in a discreet and smoke-free way. They are placed under the upper lip, allowing nicotine to be absorbed through the gum.
2. Are nicotine pouches tobacco-free?
Yes, nicotine pouches do not contain tobacco leaf or stem. The nicotine in these pouches is extracted from tobacco or created synthetically.
3. How do I use nicotine pouches?
Simply place the pouch between your upper lip and gum. Leave it in place for the recommended time (20-60 minutes), then dispose of it responsibly.
4. Are nicotine pouches safe?
Nicotine pouches are considered a less harmful alternative to smoking since they eliminate combustion and tobacco. However, they still contain nicotine, which is addictive. Always use responsibly.
5. Do nicotine pouches help with quitting smoking?
Nicotine pouches can be a helpful tool for smokers looking to reduce their dependence on traditional tobacco products. However, they are not FDA-approved as smoking cessation aids.
6. What flavors are available?
Nicotine pouches come in a variety of mint, fruity, and unflavored options, including Wintergreen, Cool Mint, Berry Frost, Watermelon, Citrus, Mango Fusion and Coffee. Check our product listings for the latest available flavors.
7. How do I choose the right nicotine strength?
If you’re new to nicotine pouches, start with a lower strength (e.g., 2-4 mg) and adjust based on your experience and nicotine tolerance.
8. Do nicotine pouches stain teeth?
High-quality nicotine pouches are designed to minimize staining. Maintaining good oral hygiene further reduces this risk.
9. Can I use nicotine pouches in public places?
Yes, nicotine pouches are discreet, smokeless, and odorless, making them suitable for use in most public settings.
10. Are there age restrictions for purchasing nicotine pouches?
Yes, you must be at least 21 years old to purchase nicotine pouches in compliance with legal regulations.
11. How should I store nicotine pouches?
Store nicotine pouches in a cool, dry place, away from direct sunlight, to maintain their freshness and effectiveness.
12. What should I do if I experience discomfort or irritation?
If you feel discomfort, try repositioning the pouch or switching to a lower nicotine strength. If irritation persists, discontinue use and consult a healthcare professional.
13. Can I return or exchange products?
For hygiene reasons, we cannot accept returns or exchanges on opened products. Please refer to our return policy for more details.
14. How can I track my order?
After placing an order, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our website.
15. Do you offer bulk purchase discounts?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information.
16. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options listed at checkout.
17. Do you ship internationally?
Currently, we ship within USA. Please check our shipping policy for any restrictions.
18. Is your packaging discreet?
Yes, we use plain, discreet packaging to protect your privacy.
19. How can I contact customer service?
You can reach our customer service team via email at support@usanico.com. We are available from 9:00 AM to 5:00 PM, Monday to Friday.
20. What should I do if I receive a defective product?
If you receive a defective or damaged product, please contact our customer service team within 5 days after receiving the package for assistance.